Coupon applying to too many products

[drnadine111]

Hello,
I have set up a coupon called FreeMMShip. It is only to be applied to one product (bumper sticker). Yet if a person buys the bumper sticker then buys my SOUL Food cards (where I need to charge shipping).. if they apply the coupon, it has now eliminated shipping for the product I need to charge for. My website is MagnificenceMine.com http://magnificencemine.com/store/

I have selected both products to allow shipping
I selected the coupon code to only go to the bumper sticker
what am I missing here?

Is there another way to make this happen?? the SOUL Food cards are 15 oz. The bumper sticker is a little heavier than a sheet of paper. Right now I have my shipping set to quantity because I have not been successful in setting this up for weight. It would be very helpful to share my screen and have someone guiding me through this process. I really want to be SUCCESSFUL here
Nadine drnadine111@gmail.com 970-443-2541

[Sheryl]

There is a setting where you can decide if coupons can be applied toward shipping charges, or not (ie only to products).
I do not use coupons, but I'm pretty sure I saw that option somewhere, recently.
Hope this helps..

I'm trying to find where that setting is - it does not jump out to me in the documentation.
I just tried logging into my admin to see if I could find it that way..and I cannot login :-(
Dunno if it's because I just replaced my router, or what. But I cannot get in at all !!

If I am able to resolve My Issue tonight, I'll look around for that setting for you.

[drnadine111]

Thanks Sheryl, I discovered that while I might say the coupon applies to one product, it actually gets applied to the entire cart. So I have had to rethink my approach.

Best of luck with your login

[jjones]

So the way coupons work is that if that item is found to be in the cart, then it applies a coupon to the shopping cart total, it's not just a coupon to that one individual item... so for example, buy item X, receive 15% off your order is how it would work.

[BarbBatto]

I would like the coupon to only apply to the product for which it is issued. I certainly don't get a coupon applied to my total purchase at the grocery store! If that would work, I would find the best coupon I could, say 50% off, and get my entire shopping cart at 50% off. What a Deal!