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  • Problems with new install

    I've just installed WP EasyCart (3.2.5) and WP EasyCart Admin( 3.0.27) and purchased a paid license. I'm having two issues:

    1) The top of my pages all have the error: session_start(): Function spl_autoload_call() hasn't defined the class it was called for in /home/www/modernarnisacademy.com/wp-content/plugins/wp-easycart/inc/ec_config.php on line 7

    2) I could access the Store Admin for a few minuets, now cannot get back in. Getting error: Returned Fault: NetConnection.Call.BadVersion

    Please help!




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  • #2
    not sure what the issue may be... You might need to submit a secure support ticket on our website and then we can login and check it out. thanks

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    • #3
      I installed EasyCart and love it for the most parts. However, a customer was trying to purchase a few items from my store, she could not get the payment completed, but she had already created an account. I created another account in her name and was able to place the order and complete the payment. The problem I am facing is this; the customer cannot access her order using the account I created and I cannot place the order under the account she had already created. Is there any thoughts concerning for future update or added feature?

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      • #4
        There shouldn't be any issue with them logging in with an account... As a manager of it, you could go to the easycart store admin -> accounts and reset that uses password and then see if you can login ok and then relay that information to your customers...

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