On the Product pages all products displays two prices one Excluding Vat and one Including Vat, but the total, being the price to be paid, next to "add to cart" is shown without VAT. On a listing page, eg listing by manufacturer, the price excluding VAT is displayed. When added to Cart the VAT is added on correctly.
If we turn off Show Vat Included and Excluded Prices It displays the price without VAT
Help, we are losing some custom as it viewed by some that we are trying to scam the customer on the basis if they get to the cart they will just carry on, in point of fact many don't and we lose the sale
Would appreciate a quick response to this.
Many thanks,
John
If we turn off Show Vat Included and Excluded Prices It displays the price without VAT
Help, we are losing some custom as it viewed by some that we are trying to scam the customer on the basis if they get to the cart they will just carry on, in point of fact many don't and we lose the sale
Would appreciate a quick response to this.
Many thanks,
John
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