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Cannot select products??

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  • Cannot select products??

    A customer has just informed me that they were having issues purchasing. When I checked, you can enter my online store, click on a category and see the item however when you click on the item, it takes you back to the online store page? This is a serious issue as I currently have a mega special on with a new product launch and it's costing me big me time in lost revenue!

  • #2
    This sounds like easycart admin -> basic setup is not connected to the 3 pages (store, cart, account) or perhaps they are child pages of each other. The other issue we have seen is many times other plugins require the permalinks to be rebuilt. You can try that under the easycart admin -> store status page. From here you can rebuilt permalinks and reset them... sometimes this fixes any broken link issues people have.

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