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  • Items in cart not purchased

    I sell antiques so my stock quantities are usually 1. Recently some joker has added items to a cart but not purchased them. This reduces stock quantity to zero and makes the item unavalable for purchase by anyone else. I track activity on my site and can usually access the cart and reduce the order to zero. However, is there any automated way to reinstate the stock level after a set period if the purchase is not completed?

  • #2
    Hello:

    that is kind of a joker move by someone... but something we will see if we can automate... even if it's after a 3 day period or something... one problem I see right now doing that is that even if users come back a day later, we still have their temporary cart full, so they may want to purchase at a later date... it's more of a convenience and becoming more and more popular with ecommerce I see on big sites I shop at....

    if we remove from them automatically, that may detract, but perhaps we can do this on a timer after say the abandoned cart emailer goes out, wait a bit longer, then do it..;. we can look on our end at this.

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