I have been attempting to setup Stripe as my LIVE PAYMENT GATEWAY.
i have selected it, i have put in both keys. and yet it is not enabled.
in the online videos, there seems to be a switch to take it from sandbox to live.
however, in my version (downloaded 5 days ago and i am still working on setting it up) there is no such option (to make live).
See image.
With the fields completed, i can click on the SAVE OPTIONS button, which then results in a "success checkmark" but again.. no live connection.
i have been on the phone with Stripe support and they said that everything is correct on their end. They even were helping me go through the EasyCart documentation to enable this.. Neither they or I have been successful.
Yes, i did reach out to EC support. They have just referred me to videos and online documentation that has not resolved the problem.
EC support is replying.. but not sure if they are trying.
i have selected it, i have put in both keys. and yet it is not enabled.
in the online videos, there seems to be a switch to take it from sandbox to live.
however, in my version (downloaded 5 days ago and i am still working on setting it up) there is no such option (to make live).
See image.
With the fields completed, i can click on the SAVE OPTIONS button, which then results in a "success checkmark" but again.. no live connection.
i have been on the phone with Stripe support and they said that everything is correct on their end. They even were helping me go through the EasyCart documentation to enable this.. Neither they or I have been successful.
Yes, i did reach out to EC support. They have just referred me to videos and online documentation that has not resolved the problem.
EC support is replying.. but not sure if they are trying.
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