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Single Product Not Showing in Store or Category Store

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  • Single Product Not Showing in Store or Category Store

    One of my products is missing from both the Product Store page as well as the Category-Specific Store page of my site.

    On the Product Store page, there is a blank gap where the product should be. (see pic)
    On the Category-Specific Store page, there is no gap. (see pic)

    I have checked the settings I am aware of, and from what I found (Product Activated; Basic Settings > Show on Main Page; Category Locations, etc) but cannot find any setting that would explain the lack of posting. (see pics)
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    This gallery has 5 photos.

  • #2
    Since I have not received a response, I will assume this was a glitch. I removed the product and re-added it without issue.


    • #3
      Sorry, we do not check our forums all the time since it's a community forum and hopefully community members step up and help answer questions... just saw this and glad you got sorted. If you do ever need immediate help, use our support tickets on our site at and as a paid users you get access to fast support... thanks