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Receiving order confirmations with ZERO order number but Stripe

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  • Receiving order confirmations with ZERO order number but Stripe

    I have gotten 3 ZERO order confirmations with no customer name and no products listed and no order number yet in most cases there is a payment processed through Stripe? This is occurring across multiple installs of our WPEC on different URLS.

    We are having to follow up with clients and manually get order details. Anyone else with this issue?

    I have submitted a support ticket

  • #2
    Be sure to update to the latest plugin version... we did have a few versions where stripe had altered their data and resolved some of this in our latest updates... I would submit a support ticket at www.wpeasycart.com/my-account if after updating you still see a new order like this.

    thanks

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