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Full Product Details Not Showing on ORDERS!! ONLY SKU. Please Help.

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  • Full Product Details Not Showing on ORDERS!! ONLY SKU. Please Help.

    When a customer fills out a form of information for an order, and when I check the order details it does not list the manufacturer. Only the product_ID (SKU) number.
    Is there a way to provide information of the manufacturer category on the order status page?? Or do I have to look up the SKU number every time to figure out which manufacturer it is?

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  • #2
    Unfortunately no, we don't show manufacturers in the actual order area... we don't show manufacturers, descriptions, specifications, short descriptions, a lot of details actually... it just becomes too cluttered and really no reason, the SKU or title should get the correct product in nearly all situations, so we built it that way... sorry.

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