Your payment could not completed, third party failed. Please try again.

[cdcrew.com]

I have gotten everything set up perfectly, I thought. Shipping, taxes, product pages work exactly as expected. We have been up and running smoothly right up until someone attempted to make a purchase. After clicking the submit button for PayPal, they recieve this error(Your payment could not completed, third party failed. Please try again). I have researched this problem for several days, checked with PayPal, and even deactivated all plugins with no success. I am very pleased with EasyCart, but it is useless if my clients cannot checkout. Please Help!
The website is https://cdcrew.com

[jjones]

This may require a support ticket via: https://www.wpeasycart.com/my-account/

we can get login information and specifically help you work out this issue. thanks

[cdcrew.com]

I was afraid of that, but let my three months run out before getting it installed. Guess I will have to bite the bullet and pay for the year of support to get up and running. Thanks