Third Party Pending - Stuck

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  • RogStamp
    Junior Member
    • Oct 2021
    • 6

    #1

    Third Party Pending - Stuck

    I'm testing my system and orders go through okay and PP is sorting out the payment.

    But a customer confirmation is not being sent and Order Status is always stuck on Third Party Pending.

    Is this expected behaviour?
  • RogStamp
    Junior Member
    • Oct 2021
    • 6

    #2
    And now I adjusted it manually by selecting Confirmed, then Shipped and the stock level does not get adjusted either.

    Comment

    • omdguy
      Junior Member
      • Jun 2022
      • 2

      #3
      Hi RogStamp,

      I was having the exact same problem and I was advised to go into the store and "turn off" the PayPal setting and then "turn it on" again. After doing this a couple of times, I started getting the transactions now marked as "Third Party Approved". My problem now is that mail receipts are not going out from the store which is something I am working with support on.

      Hope this helps!

      Pat

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